Support Portal
BeyondTrust Remote Support
- 聊天支持仅提供周一至周五上午 08:00 至 CST 时间晚上 18:00。在此期间,请再次与我们联系。
请注意:节假日期间,请联系Site IT提供技术支持.
Chat support is only available Monday through Friday from 08:00 am - 18:00pm CST time. Please contact us again during that time.
Please notes that during holidays, please contact Site IT for technical support.
채팅 지원은 월요일부터 금요일까지 08:00am-17:30pm KST 시간까지만 사용할 수 있습니다. 이 시간 동안에 문의하시기 바랍니다.
참고: 휴일에는 Site IT에 기술 지원을 문의하십시오.
Important Messages
We are aware of multiple reports of the Global Protect VPN Client not connecting properly and that this is effecting the ability to access any internal PPG resources or services. The appropriate team is aware of the issue and is investigating a fix. Please attempt to sign out of the Global Protect client through the application settings and allow it to try and reconnect as this workaround should resolve this issue in the interim. If you are contacting us regarding a unrelated issue or request, please remain in queue for the next available analyst.
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